Insurance for renters

When you rent a motorcycle through MotoShare, you are insured WA Volledig Casco (All-risk) with the 'MotoShare Policy' of Combi Motors Insurances. The premium of this insurance is standard included in the rental price.

In case of damage, you as the renter have an own risk of €1500. You can lower this in advance to €1000 or €700. The renter is responsible for any damage that occurs during the rental period, unless the damage is the result of a bad condition of the bike or an already existing defect.

MotoShare policy is personal. Only the person mentioned as renter on the rental agreement is allowed to drive the motorcycle.

During the rental period the motorcycle has to be stored between 23.00 and 7.00 hours in a good closed space and out of sight from the public road. In the closed area, the motorcycle must be locked with an ART category 4 or 5 approved lock. If storing in a properly locked area is not possible, the motorcycle must be properly secured directly to an ART category 4 or 5 approved chain or bracket lock, to an ART category 4 or 5 approved wall anchor or ground anchor, or to a sufficiently strong and suitable earth and nail resistant object.

Want to know exactly how you are insured? Then read the policy and conditions](/verzekering/polis) or check out our extensive blog on how you're insured during the rental period.

If the unlucky situation of a breakdown occurs during a rental, it is possible to contact Roadguard for roadside assistance. It is possible to download the Roadguard app for Android or IOS. It is also possible to contact Roadguard via 055 579 8096. The app can be used to notify Roadguard that you have a breakdown, and a service vehicle will be sent your way. Using Roadguard is completely free of charge, however, the repair costs are not included and must be paid by the renter of the motorcycle. It is important that the renter of the motorcycle notifies Roadguard in the case of a breakdown.

Beware! The costs of the repairs by Roadguard are covered by the renter of the motorcycle and must be paid on the spot. If you decided to cover possible costs of the roadside assistance with the additional insurance module, it is possible to get a refund for the paid costs. In this case, you’ll have to send an email to info@motoshare.nl that includes the invoice of the repairs, a specification of the damage, the license plate number and the reference number as found on the rental agreement.

Lastly, it is of great importance to notify the owner of the motorcycle of the breakdown.